
Bose Ayeni
Bose
Ayeni, the MD/CEO of Tantalizers Plc, is known to shy away from the
media. Surprisingly, during this interview, she willingly shares the
success story of the company co-founded alongside her husband, Folu
Ayeni, in 1997.
Though she did not have an intial flair
for entrepreneurship, a job loss changed her story. She recalls: “I had
always seen myself as a career woman until I lost my job in 1991. I was
at Unilever for about 11 years post-graduation. After my first baby, I
had secondary infertility. Then, I got pregnant and was away from work
for about three months. At the tail end of it, my employers asked that I
quit. I felt very bad and resigned my appointment. Technically, I
resigned but there was a caveat that I could come back after having my
baby.
“When I left, I deliberately stayed at
home for one year because the baby was premature. During that period, my
husband and I were looking for something extra to augment the family
income. Initially, I did some trading and moved into some level of
marketing consultancy. I got job offers, but I was reluctant to take a
full-time job because of my baby. After I did some trading, I saw that
it was not for me. We decided that we were going into the food
business.’’
Why food?
“My husband said his mother trained him
in selling food and that was one thing he knew that would sell. For me, I
knew I had the flair for serving people and that was how we decided
that I should open a burger shop. The concept grew beyond what we
conceived and we began the fast food concept,’’ she answers.
But there was a challenge with capital.
“We had about N300, 000,” she reveals. The couple decided approaching
banks for loans. “By stroke of luck, we approached a bank headed by a
friend of ours and we got N2.5m loan. Even the initial adverts we did
were without payment. We had a lifeline of six months to pay up.’’
Now quoted on the Nigerian Stock
Exchange, this, she says, was borne out of the first-class vision of the
company and its founders. “Sometime around 2007, we began to think
about doing a private placement. Until that time, it was just Mr. and
Mrs. Ayeni. We did not want to do a business that would die with the
owners. We wanted a business that would outlive us and grow independent
of the original owners. So, we did a private placement that brought in a
lot more Nigerians.’’
Ask her how they arrived at the name Tantalizers
and a smile plays on her lips while she relives the story: “We were in a
brainstorming session throwing up names. When we did the name test, Tantalizers came third but we later decided to go with it.’’
With 52 outlets nationwide, Tantalizers
has embraced franchising. “It is the natural way to grow. You can’t do
it all on your own. If you have a franchisee, that person is buying into
your buisness.Once you establish a brand that is acceptable, it is easy
for you to sell that brand to other people and let the mushrooming come
from them. All you are going to do is certify and control the processes
they follow. Also, it is an avenue for other people to get employed.’’
Seventeen years and still counting, she easily attributes the staying power to timeliness.
“I think we came at the right time and we
were quickly able to establish a brand that is acceptable and our
appeal cuts across board,’’ she says.
The vice-chairman of the company is her
husband, who she speaks glowingly of. “He is my number one cheerleader.
He is more of an entrepreneur and risk taker than I am. But for him,
maybe Tantalizers would not have grown as much as we have grown. I am
not in any way reducing the importance of God. We have two children and
by the time we started, the first one was quite grown and the second
just growing. The business started from FESTAC and we were living in
FESTAC.
Work relationship with her spouse, she
says, has been bliss. “It has not been a problem because I understand
totally what the marraige institution is all about. The husband is the
head. I am only a neck that supports him. There are times you may feel
that the head is not going in the right direction, can the neck on its
own go out and say this is the direction? At such times, I tell him what
I feel on certain issues. Sometimes, he agrees and sometimes, he does
not. When the latter is the case and depending on how strongly I feel
about it, I pray.
“Interestingly, we worked together for a
period in Unilever before we got married. After marriage, we worked
together for about three or four years. When you are working with your
husband, the most important thing is not to lose sight of what is
important and that is your home. We have been married for 33 years.’’
Becoming and remaining an entrepreneur
requires a lot of discipline. She advises: “You have to be disciplined
as a person. There is moral discipline which states that you have to see
your business as a career and you really have to be there. Financial
discipline is knowing that revenue is not equal to profit and that the
money is not yours. I cannot walk into a Tantalizers outlet, take a
bottle of water and not pay. I am on a monthly salary and they pay the
managing director the same time the waiter is paid.
“Whether you are family or not, in the
company, my relationship with you is that of a boss and a subordinate.
When we are outside, the family relationship resumes.”
Being an entrepreneur, she confesses, is
one of her best feelings. “What I have enjoyed most is seeing a little
seed grow and then, the multiplier effect. From Tantalizers, we have
developed a pool of suppliers. The suppliers themselves have developed a
pool of their own suppliers.’’
Born in 1958 in Ibadan, Oyo State, she is from Degema, Rivers State.
“We grew up more in the South West and
that is why the Yoruba part of me is dominant. Then, my parents lived
abroad and that made me stay more with my grandmother. I went to the
University of Ife where I studied Language Arts. In 1994, I was at the
Pan-Atlantic University where I did a two-year course.’’
She places moderate premium on relaxation
and keeping fit. “Some people accuse me that I don’t eat what I sell
but I eat them. I believe everything has to be in moderation. I also
think my genes are just right. I took after my mother. Apart from that, I
wish I could tell you that I exercise more than I should. At my age, I
know I should pay more attention to keeping fit.’’
Less enthusiastic about fashion, the
grandmother of one lists her style preferences: “I am not fussy about
style and I just like to be decent. I have a friend whom we have been
together from secondary school. She is a pharmacist but she sews. She is
the only one I know who sews in a way that fits my body, so I love to
buy African prints and she makes wonderful designs for me. Apart from
that, if I go into any store and I see what I like, I buy. What is
uppermost on my mind is being decent and the fit of the clothes. I don’t
like to be flashy because I don’t like to be noticed.’’
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